Engineer as Service Project Specialist (m/f/d)

von: Metrohm Headquarters | Ort: Herisau
N: MetrohmHeadquarters
Metrohm is a global leader in the instrumental and chemical analysis markets. Our more than 3'000 employees develop, produce, sell, and maintain high precision measuring instruments for chemical analysis in laboratories and in industrial finishing processes. We are represented in more than 100 countries with our own agencies or exclusive distributors.<br>
Your main tasks:
<ul><li>Collaborate on development projects with a scrum framework, ensuring the optimal level of serviceability for new products (hardware and software) </li><li> Create service manuals and other relevant documentation</li><li> Collaborate on the design of the training concept </li><li> Create a service concept, including installation and maintenance procedures, tests, special tools, etc.</li><li> Contribute during the design of functional specifications</li><li> Define service user requirements</li><li> Participate in the continuous improvement of our products during their entire lifecycle </li><li> Update service documentation and spare parts</li><li> Raise change requests for quality relevant issues</li><li> Monitor warranty requests to identify possible quality issues</li></ul>
Your profile:
<ul><li>Bachelor's degree in engineering or equivalent, preferably in electronics or similar</li><li> Minimum 3 years of experience in technical support for electronic instruments, ideally in chemical analysis, laboratory automation, or medical devices </li><li> Strong conceptual and analytical skills</li><li> Great communication, negotiation, and teamwork skills </li><li> Fluency in English (written and spoken, proficiency level) and good understanding of German, as well as expertise using common MS Office products and project management tools</li></ul>
We offer:
<ul><li>A comprehensive introduction to an interdisciplinary, challenging, and interesting job, with plenty of room for personal initiative and professional growth</li><li> A motivating, dynamic, and cooperative work culture in a modern working environment</li><li> Top infrastructure, including state-of-the-art work equipment, fitness room, staff restaurant and above-average social benefits</li></ul>
<p>Applications from recruitment agencies cannot be considered in filling this position</p>
Are you interested? We look forward to receiving your application.
If you have more questions please contact Simona Hut, Jr. Human Resources Manager, Tel. +41 71 353 85 30.<br>$xh-1280$
Metrohm provides best-in-class after sales services worldwide. The Competence Center Service is responsible of the lifecycle management for the global service products. We enable our field service network to deliver state-of-the-art installation and compliance services, preventive and corrective maintenance; among other adding-value services. Currently, we are filling an interesting position in this department for an
  • Herisau

Webseite Metrohm Headquarters

Bitte beziehen Sie sich bei Ihrer Bewerbung auf Vielen Dank!

[WPJM_RELATED_JOBS limit="3" columns="3" length="250"]